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TECHNICAL ASSOCIATE |
(12/2007 - PRESENT) |
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Goldman Sachs & Co. - Operations |
Salt Lake City, UT |
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Perform analysis and reporting functions for managment support. Work heavily with Microsoft Access and Excel to develop analytical tools. Improve and
automate existing processes to save time and expense. |
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AIR PLANNING / OPERATIONS SUPERVISOR |
(3/2006 - 11/2007) |
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United Parcel Service - Industrial Engineering |
West Valley City, UT |
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Responsible for planning air operations in Utah, Idaho and Las Vegas. Perform and coordinate tasks involving volume forecasting,
work measurement, schedule maintenance, holiday and contingency planning, process analysis, and the creation of master operating plans.
Supervised an operation at the Salt Lake International Airport. Responsible for 30 hourly employees and 40 vendor employees. |
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Developed a database system for tracking and analyzing ad-hoc aircraft flights and their associated costs. Used to determine if (or when) different aircraft types are needed. Currently used company-wide. |
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IT CONSULTANT |
(2000 - 2006) |
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Callister Code Creations - Owner/Developer |
Tooele, UT |
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On a part-time basis, I assist small companies with web and database solutions. Services include web and database development utilizing
Microsoft Access, SQL Server and MySQL Databases. |
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See "Show and Tell" section for examples. |
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IT INSTRUCTOR |
YEARS EMPLOYED (3/2005 - 3/2006) |
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ITT Technical Institute |
Murray, UT |
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Taught database development classes designed to introduce students to relational database design and implementation. Topics included data analysis,
relational modeling, SQL programming, optimization techniques and database administration. |
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Developed curriculum for a 10-week database course including lecture materials, student assignments and lab activities. |
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AIR/HUB PLANNING SPECIALIST |
YEARS EMPLOYED (10/2002 - 3/2006) |
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United Parcel Service - Industrial Engineering |
West Valley City, UT |
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Assisted in planning the air and hub operations for Utah, Idaho and Las Vegas. Involved tasks such as: volume forecasting, work measurement,
schedule maintenance, holiday and contingency planning, process analysis, and the creation of master operating plans. |
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Created an Access tool to project package volume for sort operations. Increased forecast proficiency to over 95%. Currently utilized by operations company-wide. |
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DATABASE SPECIALIST |
YEARS EMPLOYED (12/1999 - 10/2002) |
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United Parcel Service - Industrial Engineering |
West Valley City, UT |
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Designed and implemented custom database reporting systems using Microsoft Access, SQL Server and Visual Basic. |
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WEB DEVELOPER |
YEARS EMPLOYED (4/1998 - 12/1999) |
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United Parcel Service - Industrial Engineering |
West Valley City, UT |
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Developed and maintained an Intranet servicing Utah and Idaho. I worked with HTML, Active Server Page (ASP) and Cold Fusion (CFM).
Most projects involved integration with SQL Server and Microsoft Access databases. |
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ADMINISTRATIVE ASSISTANT |
YEARS EMPLOYED (7/1997 - 4/1998) |
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United Parcel Service - Customer Service Center |
West Valley City, UT |
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Assisted in preparing weekly employee schedules, arranging employee vacations, and creating and analyzing reports using Microsoft Excel
and Microsoft Access. Gained valuable verbal and written communication skills. |
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Developed an Access tool used to quickly identify the location of an employee. The call center housed well over 500 employees. |
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CUSTOMER SERVICE |
YEARS EMPLOYED (10/1996 - 7/1997) |
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United Parcel Service - Customer Service Center |
West Valley City, UT |
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Worked with UPS customers, assisting them with questions and concerns. Became well acquainted with reporting and communication systems.
Gained valuable interpersonal skills by dealing with a wide variety of customer situations. |
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INVENTORY SPECIALIST |
YEARS EMPLOYED (9/1993 - 10/1996) |
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Franklin Covey |
West Valley City, UT |
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Responsible for receiving and managing inbound inventory. Maintained the inventory system and managed records for accounting and purchasing
departments. Handled inventory requests made by internal manufacturing divisions. Became a proficient fork lift and pallet jack operator. |
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BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY |
YEAR COMPLETED (2003) |
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University of Phoenix (Graduated with a 4.0 GPA) |
Salt Lake City, UT |
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ASSOCIATE OF SCIENCE DEGREE |
YEAR COMPLETED (1998) |
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Salt Lake Community College |
Salt Lake City, UT |
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MICROSOFT CERTIFIED PROFESSIONAL |
YEAR COMPLETED (1999) |
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ExecuTrain of Utah |
Midvale, UT |
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OPERATING SYSTSMS / SOFTWARE |
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Windows 9.x/ME, Windows NT, Windows 2000, Windows XP / Microsoft Office, Adobe Photoshop |
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WEB DEVELOPMENT |
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HTML, Active Server Page (ASP), ASP.NET, PHP, Cold Fusion (CFM), Cascading Style Sheets (CSS), IIS |
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DATABASE |
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Microsoft Access, SQL Server, MySQL / Relational Data Modeling, Data Analysis, Data Warehousing |
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PROGRAMMING / SCRIPTING LANGUAGES |
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Visual Basic, VBScript / VBA, JavaScript, SQL |
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MISCELLANOUS |
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Networking (Microsoft-based), Computer Hardware, Trouble-shooting skills |
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Bilingual: Spanish Language (Speak, Read, Write)
Martial Arts: Kenpo / Aikido - 1st degree Black Belt
Musician: Pianist, Trumpet Player and Vocalist
Outdoor Activities: Camping, Hiking, etc. |
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Served an LDS Mission to Puerto Rico (1991-1993)
Eagle Scout
Proven determination and dependability in the workplace
Strong desire to succeed and expand knowledge
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Available upon request |
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Please view the Show and Tell section. |
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