Callister Code Creations
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An accomplished Industrial Engineer and Data Analyst with demonstrated success in designing and implementing web and database solutions that improve business functionality. Proven ability to implement technologies that eliminate manual processes, reduce cost and increase productivity.

Email: marc@mrcallister.info

Highlights

Demonstrated capacity to develop and support innovative web and database applications

Expertise in data mining and report development

Intuitive thinker with the ability to understand and improve complex processes

Deep understanding of data technologies with focus on business solutions

Adept at all stages of system development: requirements definition, design, testing, implementation and support

 

TECHNICAL ASSOCIATE

(12/2007 - PRESENT)

 

Goldman Sachs & Co. - Operations

Salt Lake City, UT

 

Perform analysis and reporting functions for managment support. Work heavily with Microsoft Access and Excel to develop analytical tools. Improve and automate existing processes to save time and expense.

 

AIR PLANNING / OPERATIONS SUPERVISOR

(3/2006 - 11/2007)

 

United Parcel Service - Industrial Engineering

West Valley City, UT

 

Responsible for planning air operations in Utah, Idaho and Las Vegas. Perform and coordinate tasks involving volume forecasting, work measurement, schedule maintenance, holiday and contingency planning, process analysis, and the creation of master operating plans. Supervised an operation at the Salt Lake International Airport. Responsible for 30 hourly employees and 40 vendor employees.

Developed a database system for tracking and analyzing ad-hoc aircraft flights and their associated costs. Used to determine if (or when) different aircraft types are needed. Currently used company-wide.

 

IT CONSULTANT

(2000 - 2006)

 

Callister Code Creations - Owner/Developer

Tooele, UT

 

On a part-time basis, I assist small companies with web and database solutions. Services include web and database development utilizing Microsoft Access, SQL Server and MySQL Databases.

See "Show and Tell" section for examples.

 

IT INSTRUCTOR

YEARS EMPLOYED (3/2005 - 3/2006)

 

ITT Technical Institute

Murray, UT

 

Taught database development classes designed to introduce students to relational database design and implementation. Topics included data analysis, relational modeling, SQL programming, optimization techniques and database administration.

Developed curriculum for a 10-week database course including lecture materials, student assignments and lab activities.

 

AIR/HUB PLANNING SPECIALIST

YEARS EMPLOYED (10/2002 - 3/2006)

 

United Parcel Service - Industrial Engineering

West Valley City, UT

 

Assisted in planning the air and hub operations for Utah, Idaho and Las Vegas. Involved tasks such as: volume forecasting, work measurement, schedule maintenance, holiday and contingency planning, process analysis, and the creation of master operating plans.

Created an Access tool to project package volume for sort operations. Increased forecast proficiency to over 95%. Currently utilized by operations company-wide.

 

DATABASE SPECIALIST

YEARS EMPLOYED (12/1999 - 10/2002)

 

United Parcel Service - Industrial Engineering

West Valley City, UT

 

Designed and implemented custom database reporting systems using Microsoft Access, SQL Server and Visual Basic.

Developed a back-end system to feed an online "Balanced Scorecard" reporting application. Used daily by operations to track and improve upon key business elements.

Created a data warehouse using SQL Server. Currently houses several million records, providing numerous departments with critical information previously unavailable.

 

WEB DEVELOPER

YEARS EMPLOYED (4/1998 - 12/1999)

 

United Parcel Service - Industrial Engineering

West Valley City, UT

 

Developed and maintained an Intranet servicing Utah and Idaho. I worked with HTML, Active Server Page (ASP) and Cold Fusion (CFM). Most projects involved integration with SQL Server and Microsoft Access databases.

Created an online inventory tracking system. Used to track and manage all computer hardware and software in Utah and Idaho.

Developed an online testing system used to determine the skill level of job applicants.

Developed a database tool for tracking airport employee skills and their required training and certifications. Currently used company-wide.

 

ADMINISTRATIVE ASSISTANT

YEARS EMPLOYED (7/1997 - 4/1998)

 

United Parcel Service - Customer Service Center

West Valley City, UT

 

Assisted in preparing weekly employee schedules, arranging employee vacations, and creating and analyzing reports using Microsoft Excel and Microsoft Access. Gained valuable verbal and written communication skills.

Developed an Access tool used to quickly identify the location of an employee. The call center housed well over 500 employees.

 

CUSTOMER SERVICE

YEARS EMPLOYED (10/1996 - 7/1997)

 

United Parcel Service - Customer Service Center

West Valley City, UT

 

Worked with UPS customers, assisting them with questions and concerns. Became well acquainted with reporting and communication systems. Gained valuable interpersonal skills by dealing with a wide variety of customer situations.

 

INVENTORY SPECIALIST

YEARS EMPLOYED (9/1993 - 10/1996)

 

Franklin Covey

West Valley City, UT

 

Responsible for receiving and managing inbound inventory. Maintained the inventory system and managed records for accounting and purchasing departments. Handled inventory requests made by internal manufacturing divisions. Became a proficient fork lift and pallet jack operator.

 

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

YEAR COMPLETED (2003)

 

University of Phoenix (Graduated with a 4.0 GPA)

Salt Lake City, UT

 

ASSOCIATE OF SCIENCE DEGREE

YEAR COMPLETED (1998)

 

Salt Lake Community College

Salt Lake City, UT

 

MICROSOFT CERTIFIED PROFESSIONAL

YEAR COMPLETED (1999)

 

ExecuTrain of Utah

Midvale, UT

 

OPERATING SYSTSMS / SOFTWARE

 

Windows 9.x/ME, Windows NT, Windows 2000, Windows XP / Microsoft Office, Adobe Photoshop

 

WEB DEVELOPMENT

 

HTML, Active Server Page (ASP), ASP.NET, PHP, Cold Fusion (CFM), Cascading Style Sheets (CSS), IIS

 

DATABASE

 

Microsoft Access, SQL Server, MySQL / Relational Data Modeling, Data Analysis, Data Warehousing

 

PROGRAMMING / SCRIPTING LANGUAGES

 

Visual Basic, VBScript / VBA, JavaScript, SQL

 

MISCELLANOUS

 

Networking (Microsoft-based), Computer Hardware, Trouble-shooting skills

 

Bilingual: Spanish Language (Speak, Read, Write)
Martial Arts: Kenpo / Aikido - 1st degree Black Belt
Musician: Pianist, Trumpet Player and Vocalist
Outdoor Activities: Camping, Hiking, etc.

 

Served an LDS Mission to Puerto Rico (1991-1993)
Eagle Scout
Proven determination and dependability in the workplace
Strong desire to succeed and expand knowledge

 

Available upon request

 

Please view the Show and Tell section.

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© Callister Code Creations 2008

Last Updated: 01/11/2009